Work With Your Round-the-clock Monitoring Team
Any time your home alarm system in Newburgh goes off, your 24-hour monitoring specialists will act immediately. The first move is to validate your alarm, and that involves getting in contact with you. The guideline they abide by depends on the kind of emergency. To illustrate, when the emergency is of a medical nature, a single attempt will be made to contact you before first responders are deployed. In the event of a break-in - the most frequent type of alarm - a monitoring professional will abide by these guidelines to reach out to you:
- An attempt will be made to communicate with you via the command hub. You will generally be requested to provide a passcode.
- If that effort doesn’t result in a response, a call is attempted to your principal contact number.
- A secondary number or your primary contact person is called next.
- If there is still no answer, local police are deployed.
- Your monitoring specialists will follow up with you again once authorities are contacted.
If you're not able to converse with monitoring agents, don’t fret. Assistance will still be deployed even if you're unable to substantiate the emergency.
Get prepared for any crisis with a Vivint home alarm system in Newburgh
Get prepared for any crisis with a contemporary home alarm system in Newburgh from Vivint. Call (845) 640-5419 to begin customizing your property’s security today.