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What should you do when your Newburgh home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your property – and your loved ones – against the multitude of risks you could encounter, like burglary, fire, and flooding. Although your home may be ready, that doesn’t necessarily mean you are. Do you understand what to do if your Newburgh home alarm system goes off? The blaring of an alarm is often shocking, confusing, and may cause panic. Your best bet is to stay level-headed and abide by these easy tips.

Steps to Take Whenever Your Home Alarm System In Newburgh Sounds

Nobody wants to be in this dilemma, but it’s also the reason why you ordered a home alarm system in the first place. You’re awakened from a deep sleep with the telltale sounding of an alarm after one of your sensors has been tripped. So what are you going to do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is beating rapidly. But keeping a cool head is the optimal way to evaluate what’s going on. Avoid the impulse of trying to deal with the emergency on your own but instead allow your monitoring staff and first responders to carry out their job.
  2. Attend to your family. Your priority should be your loved ones and leading them out of harm’s way. In the case of a intrusion, this might include proceeding to an appointed safe room as far from entry points as possible. The invader was likely already scared off by the alarm, but it’s always a good idea to be extra careful. If there’s fumes or a blaze, please leave your house without delay.
  3. Remember your cell phone. The vast majority of individuals keep their cell phones with them all the time these days, but you might forget to pick it up during a crisis. It’s a good thing to have. You’ll be able to keep in contact with your monitoring experts and obtain updates through your home security app.

Work With Your Round-the-clock Monitoring Team

Any time your home alarm system in Newburgh goes off, your 24-hour monitoring specialists will act immediately. The first move is to validate your alarm, and that involves getting in contact with you. The guideline they abide by depends on the kind of emergency. To illustrate, when the emergency is of a medical nature, a single attempt will be made to contact you before first responders are deployed. In the event of a break-in - the most frequent type of alarm - a monitoring professional will abide by these guidelines to reach out to you:

  • An attempt will be made to communicate with you via the command hub. You will generally be requested to provide a passcode.
  • If that effort doesn’t result in a response, a call is attempted to your principal contact number.
  • A secondary number or your primary contact person is called next.
  • If there is still no answer, local police are deployed.
  • Your monitoring specialists will follow up with you again once authorities are contacted.

If you're not able to converse with monitoring agents, don’t fret. Assistance will still be deployed even if you're unable to substantiate the emergency.

Get prepared for any crisis with a Vivint home alarm system in Newburgh

Get prepared for any crisis with a contemporary home alarm system in Newburgh from Vivint. Call (845) 640-5419 to begin customizing your property’s security today.